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KRA & Tax Services

Help with KRA PIN procedures, individual tax returns, compliance applications and straightforward iTax administration. Review the service scope and separate assistance charges.

Choose your service

Explore our KRA assistance in Kenya and select the service that matches your needs.

Review the available administrative support, general application requirements, starting service charges and steps for requesting assistance from Luvisia Digital Limited.

KRA PIN Services

Assistance with KRA PIN registration, PIN retrieval, certificate downloads and registration detail updates.

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Tax Return Filing

Assistance with Nil returns, employment income returns and other applicable individual tax returns.

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Tax Compliance

Support with Tax Compliance Certificate applications, compliance status checks and administrative follow-up.

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Return Amendments

Assistance with reviewing previously filed returns, identifying discrepancies and preparing amendment requests.

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Tax Liabilities & Penalties

Assistance with reviewing tax statements, understanding outstanding balances and navigating applicable payment or relief procedures.

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Other KRA Services

Support with additional iTax procedures, KRA correspondence, account enquiries and related administrative applications.

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What you need to prepare

Select the relevant checklist below. Final requirements depend on your circumstances and the responsible institution.

KRA PIN Services

Information commonly required:

  • Applicant’s identification and personal details.
  • Valid contact information, including email address and telephone number.
  • Existing KRA PIN, where applicable.
  • Business registration details for business-related PIN applications.
  • Relevant supporting information for PIN updates or corrections.

Important: The applicable requirements depend on whether the application concerns an individual, company or other taxpayer category. Certain changes may require additional verification by KRA.

Tax Return Filing

Information commonly required:

  • KRA PIN and applicable tax obligation.
  • Tax period or year of income.
  • Employment income information and relevant P9 form, where applicable.
  • Records of other taxable income, expenses or deductions where relevant.
  • Available tax payment or withholding information.
  • Supporting records necessary to complete an accurate return.

Important: A nil return should only be filed where appropriate for the taxpayer’s actual circumstances. Customers remain responsible for the accuracy and completeness of information submitted to KRA.

Tax Compliance

Information commonly required:

  • Applicant’s KRA PIN.
  • Relevant taxpayer or business registration information.
  • Details of active tax obligations.
  • Available tax filing and payment records.
  • Previous compliance notices or correspondence from KRA, where applicable.
  • Information about outstanding returns or tax balances, where relevant.

Important: Tax Compliance Certificates are issued by KRA following its assessment of the applicant’s compliance status. Luvisia Digital Limited can provide administrative application assistance but cannot guarantee certificate issuance.

Return Amendments

Information commonly required:

  • Applicant’s KRA PIN.
  • Tax obligation and period affected.
  • Details of the previously submitted return.
  • Description of the error or discrepancy.
  • Corrected income, deduction or tax information, where applicable.
  • Supporting financial or employment records.
  • Relevant KRA correspondence or notices, if available.

Important: Amending a tax return may require KRA approval or additional verification. Requests involving complex tax calculations or disputes may require assistance from a qualified tax professional.

Tax Liabilities & Penalties

Information commonly required:

  • Applicant’s KRA PIN.
  • Applicable tax obligation and period.
  • Details of the outstanding balance, penalty or interest.
  • Relevant KRA notices, statements or assessments.
  • Available payment records and references.
  • Description of the assistance being requested.

Important: Luvisia Digital Limited provides administrative guidance on accessing available tax information, understanding application procedures and preparing relevant enquiries. Tax objections, complex disputes and professional representation may require a qualified tax practitioner or other appropriately authorised professional.

Other KRA Services

Information commonly required:

  • Applicant’s KRA PIN, where available.
  • Description of the service or administrative issue.
  • Relevant taxpayer identification or business information.
  • Applicable application references.
  • Existing KRA correspondence or notices, where available.
  • Supporting information relevant to the requested procedure.

Important: Availability, eligibility and supporting document requirements depend on the particular KRA service. Our team will assess the enquiry and confirm whether the requested assistance falls within our service scope.

Important information

Important: The information provided above consists of general application checklists. Requirements vary depending on the taxpayer’s circumstances, applicable tax obligations and current KRA procedures. For official tax obligations, application procedures and current requirements, customers may consult the Kenya Revenue Authority directly.

Fees & charges

Luvisia Digital Limited provides digital assistance with selected KRA online services. Our service charges cover the applicable assistance, staff time, internet access and administrative support.

Our Service Charges

ServiceLuvisia Digital Fee
KRA PIN Registration & Certificate RetrievalKSh 350
Nil Return AssistanceKSh 100
Employment Income Return AssistanceKSh 500
Tax Compliance Certificate Application AssistanceKSh 250
Other KRA Services & EnquiriesFee Upon Agreement

Important: The amounts listed above are Luvisia Digital Limited’s private assistance charges and are not fees imposed by the Kenya Revenue Authority (KRA).

Any applicable taxes, penalties, interest and other statutory payments are separate from our service charges and remain the sole responsibility of the taxpayer or applicant.

For other KRA-related enquiries, the applicable assistance fee will be communicated and agreed upon before any service begins. Services requiring regulated tax-agent authorisation will only be undertaken by appropriately authorised professionals.

Luvisia Digital Limited is an independent private service provider and is not affiliated with the Kenya Revenue Authority.

How it works

  1. Select Your Service

    Choose the KRA service you need, including PIN registration, nil return assistance, employment income return support, Tax Compliance Certificate applications or other KRA enquiries.

  2. Submit Your Request

    Complete our KRA Assistance Request Form with your basic contact information and a description of the assistance required.

  3. Review Requirements & Charges

    Our team reviews your enquiry, explains the relevant requirements and confirms the assistance available, applicable service fee and any necessary conditions.

  4. Payment Confirmation

    Where we can provide the requested assistance, we communicate the payment instructions. Once payment is confirmed, we acknowledge receipt and arrange the next steps.

  5. Service Assistance

    We provide the agreed digital and administrative guidance within our permitted service scope. Customers remain responsible for reviewing their tax information and authorising their own submissions.

    Where regulated tax preparation or representation is required, the matter must be handled by an appropriately authorised professional.

  6. Completion & Follow-up

    We provide any relevant service confirmation, available application acknowledgement or further procedural guidance, depending on the assistance provided.

    Additional requests or services may attract separately agreed charges.

Request assistance

Need help navigating a KRA online service? Complete the form below and select the service you require. Our team will review your request and confirm the available assistance, applicable fee and next steps.

Name
Preferred Contact Method
Service fee acknowledgement

Before submitting, read our Privacy Policy. Do not include passwords or verification codes in an initial enquiry.

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